General terms and conditions

Section 1 Scope and provider

(1) These terms apply to all contracts between Enes Kurt, Gemminger Str. 33, 75031 Eppingen, Germany (the “provider”) and users (the “customer”) concerning the use of the web application “Listimo” (the “service”).

(2) The service is aimed exclusively at businesses within the meaning of section 14 of the German Civil Code (BGB) — that is, natural or legal persons acting in the course of their trade, business or profession when entering into the contract (in particular Amazon sellers). By registering, the customer confirms that they are acting as a business and are not using the service as a consumer. Contracts with consumers are not intended. Consumers may also redeem credits purchased through a retailer (section 4(2)); section 5(1) does not apply to them.

Section 2 Description of the service

(1) Using artificial intelligence, the service creates product images and sales copy from product photos and product details uploaded by the customer, and — where the customer separately requests it against additional credit usage — further image and text modules for the Amazon brand page (“A+ content”) for Amazon product listings (together, the “results”).

(2) The results are produced automatically by AI models. The provider owes the performance of the generation process, not a particular result in terms of content or design. The customer can have individual images regenerated against the use of further credits. The service labels the images, videos and audio files it generates or alters with AI as AI-generated in a machine-readable form in the file (Article 50(2) of the EU AI Act); images and videos in which it detects AI-generated people additionally receive the labelling required by Amazon. It labels the customer's own photos and videos only where it alters them with AI. The customer does not intentionally remove or falsify this labelling. The customer is personally responsible for any further labelling or disclosure required towards third parties (for example a visible notice under Article 50(4) of the EU AI Act or information a platform requires on upload).

(3) The customer's last 120 generations are kept in the customer account for retrieval. There is no entitlement to permanent storage; customers are themselves responsible for saving their results (download).

(4) In addition, the service provides an analysis function (“listing check”): based on an ASIN or an Amazon product link supplied by the customer, the service retrieves the publicly visible product data of that listing and produces an automated, AI-supported assessment of it. That assessment is for non-binding orientation only; it does not constitute legal, tax or sales advice, and the provider gives no warranty as to its accuracy or completeness.

(5) The provider also operates a voluntary referral and partner programme. Its use is governed by the separate terms of participation for the referral programme, which supplement these terms. There is no legal entitlement to participation or to rewards.

(6) Listimo Academy: the provider also offers a free training area (“Listimo Academy”). Parts of it are accessible without a customer account; further content, the storing of learning progress and quiz results, and completion certificates require a free customer account. For passing the final quiz of a learning track for the first time, the provider credits 100 free credits once per customer account and track (section 4(5)). When a final quiz is passed, a certificate with an individual verification code is created; anyone the customer gives that code to can use the certificate page to see the learning track, the date and the customer's display name (user name or the local part of the email address). There is no legal entitlement to availability, particular content or credits; the provider may change or discontinue the offering at any time. Academy content is general information and does not constitute legal, tax or investment advice.

(7) Optional Amazon connection: section 2a additionally applies to the connection to the customer's Amazon seller account.

(8) Videos: where the customer separately requests it and against additional credit usage, the service creates short, fully AI-generated videos from a product photo of the customer. The options currently available are an ad video, a product video, a background loop and a video on a model (with an AI-generated person wearing the product), as well as ideas for an ad video. The service shows length, sound, resolution and aspect ratios before the start (currently about 15 seconds with sound for ad and product videos, 8 seconds without sound for the background loop and 10 seconds without sound for the video on a model, each in 720p or 1080p). Motion, setting, lighting, people and sound are produced by the AI and do not necessarily reflect the actual properties of the product. Paragraph 2 applies accordingly, including the labelling in the video file; the customer checks the video before use (section 6(2)).

(9) Toolbox: the service also provides a toolbox with currently 25 individual helper functions for images, texts, calculations and compliance details. Twelve of them can be used permanently without credit usage; for the others the credit usage is shown before starting and only charged for results actually delivered. Where a tool evaluates publicly visible Amazon data for an ASIN supplied by the customer, paragraph 4 sentence 2 applies accordingly. Use of the toolbox requires a customer account (section 3(1)).

(10) Browser extension: where the provider makes an extension available for the customer's browser (Chrome, Edge), the customer may install it voluntarily. For the Amazon product or search page opened by the customer, it shows additional evaluations, in particular figures on sales and revenue — based on the purchase count shown by Amazon where there is one, otherwise estimated from rank and price data —, the listing check under paragraph 4, a fee and margin calculator and a saved list stored only in the customer's browser. Use requires a signed-in customer account; paid functions are shown before they are carried out and charged to the credit balance. Figures on sales and revenue are non-binding approximations, including where they are based on Amazon's purchase count; the provider gives no warranty as to their accuracy or completeness. Which data the extension transmits to the provider is set out in the privacy policy.

(11) Partner interface: on application and after approval, the provider makes a programming interface for the listing analysis (paragraph 4) available. Billing is per completed analysis at the agreed price by invoice (in derogation from section 4(1) and (2)); the terms shown in the application are decisive. The customer may also pass the results on to their own customers under their own brand; the customer keeps the key secret and is liable for its use. Paragraph 4 sentence 2 and section 8 apply accordingly; in the event of misuse the provider may block access immediately.

Section 2a Amazon connection

(1) Subject matter and unlocking. The customer may voluntarily connect their Amazon seller account to the service through Amazon's Selling Partner API, to the extent that the provider has unlocked the connection for their customer account. The provider unlocks the connection step by step. As long as Amazon limits the number of seller accounts connected to the service, the provider allocates the available slots at its own discretion; a waiting-list entry in the customer account gives no entitlement to a slot, to unlocking at a particular time, to any particular scope of functions or to particular marketplaces. The provider may withdraw an unlocking as long as the customer has not yet connected their seller account. The customer grants the authorisation exclusively at Amazon; the provider never learns the access credentials of the customer's Amazon account.

(2) Reading functions. Once connected, the service retrieves the customer's offers, variations, listing issues, catalogue details and marketplace participations as well as aggregated sales and traffic figures from Amazon and synchronises them regularly, currently once a day automatically and at the customer's request. Reading requests do not change the Amazon account. The service's evaluations (e.g. traffic lights, priorities, next-step hints, opportunities, before/after comparisons and estimates) are generated automatically and are for non-binding orientation only; section 2(4) sentence 2 applies accordingly. Figures come from Amazon and may be delayed, incomplete or changed retrospectively. The same applies to the answers of Timo, the AI assistant in “My Amazon”: Timo is an AI, answers questions about the connected account on the basis of these evaluations and can be wrong; it does not make any changes itself. Timo can currently be used without credit usage; the provider may limit its use per day.

(3) Writing functions; instruction and authority. Where, at the customer's request, the service creates new texts or images from the content of an offer — including for several offers or a variation family in one order — section 2(1) to (3) applies; the versions created are only transferred to Amazon once the customer approves them separately. The customer may instruct the provider to make the following changes in their Amazon account through the interface: (a) to replace the title, bullet points, description, search terms, item highlights and images of existing offers in the marketplace of their seller account that the customer chooses, images applying at Amazon to all marketplaces of the same ASIN; (b) to add missing compliance attributes (e.g. manufacturer, contact of the responsible person under the General Product Safety Regulation, country of origin, dangerous-goods classification, unit count), the service filling only empty fields and taking the values exclusively from the customer's details, from the customer's own offers or from Amazon's catalogue; (c) to submit A+ content for Amazon's review; (d) to create offers missing in further Amazon marketplaces — as an offer for an ASIN that exists there or as a complete new listing with texts in the local language —, to add the price confirmed by the customer to an existing offer there that has no price, and to replace, after a backup, incomplete entries under the same SKU that Amazon flags as faulty with a complete offer; when the service creates a complete new listing, it transmits the quantity that the offer holds in the customer's home marketplace at that moment; (e) to create new products with a new ASIN — using the details entered or confirmed by the customer (including brand, GTIN/EAN, price, quantity, compliance attributes, images) — and to delete an offer created in this way again on the customer's instruction; the service only transmits the safety attestation under the General Product Safety Regulation if the customer gives it for the respective product in the service themselves; (f) on the customer's express instruction through the “Delete and clean up offers” function, to delete the customer's own offers that the customer has individually selected for this purpose in one or more marketplaces, including the customer's home marketplace; the service does not delete offers fulfilled by Amazon, and it deletes parent products of a variation family only last and only if no variations remain attached to them in the respective marketplace; (g) through the “Category check” function, to set the recommended subcategory (browse node) of existing offers in the marketplace chosen by the customer to a category suggested by the service that Amazon allows for the offer's product type; the service does not change the product type itself. The customer alone is responsible for being entitled to use the brand and the GTIN/EAN. The provider only carries out a change after the customer has expressly confirmed it in the service (“approval”). To that extent the customer authorises the provider to transmit the approved change to Amazon on the customer's behalf. The provider makes no other changes; in particular, it makes no legally binding declarations on the customer's behalf that the customer has not given in the service themselves (e.g. the safety attestation under the General Product Safety Regulation), does not change existing prices, does not alter quantities (the last half-sentence of point (d), point (e) and restoring under paragraph 8 remain unaffected) and only deletes offers it has created under point (e) or that the customer has selected for deletion under point (f).

(4) Preview and batch orders. Before approval, the service shows which offers and details will be changed, for texts and images of existing offers the previous and the new state, for offers to be created in further marketplaces the new title, the result of a pre-check by Amazon where Amazon offers one, and the credits that will be used. The other translated texts of offers to be created (bullet points, description, search terms) are not shown before approval. The customer may approve several items — for example a selection of prepared versions, a variation family or the proposed offers for a target country — in one step; the approval then applies to all items shown in the overview. When prepared versions are transferred together, the service only transmits items that have passed Amazon's pre-check. The customer may cancel a running batch order; items already transmitted to Amazon remain unaffected.

(5) Customer's responsibility. The customer remains the seller towards Amazon and third parties and is solely responsible for the content of their offers; section 6 applies accordingly. Before each approval — for translated texts of newly created offers that are not shown in advance, without undue delay after creation in Seller Central — the customer checks in particular the factual accuracy of AI-generated texts, translations and images, the accuracy of compliance attributes, prices and quantities taken over or entered, and compliance with Amazon's policies and the rules applicable in the respective target country (including VAT, packaging and extended producer responsibility, product safety and labelling, language requirements, price indications, trademarks and copyright). Before creating offers in a further marketplace for the first time, the customer confirms that they are registered there for VAT, packaging and extended producer responsibility; fulfilling these obligations remains solely the customer's responsibility. Values that the service proposes or takes over from the customer's other offers or from the Amazon catalogue (e.g. price proposals based on exchange rates) are non-binding proposals.

(6) Authority, security and cooperation. The customer only connects seller accounts that they own or for which they are authorised to grant the approval, and complies with Amazon's terms and policies applicable to their seller account, including the rules for using software. The customer protects access to their customer account with particular care. The provider may require two-factor sign-in for connecting and for using the connection. If the customer notices changes they did not approve, they inform the provider without undue delay.

(7) Processing by Amazon; no guarantee of success. Whether, when and in what form Amazon accepts, displays, rejects or later changes transmitted changes (e.g. because contributions by the brand owner or other sellers take precedence) is decided by Amazon alone; processing may take from a few minutes to several days. Passing a pre-check does not mean that Amazon will accept the change. The provider owes the proper transmission of the approved change, not its acceptance or display by Amazon and not any particular sales success; section 8(3) applies accordingly. The service displays messages from Amazon about a transmission.

(8) Backup and undo. Before changing existing details, the service backs up their previous state. The customer can undo a change per transfer for as long as their customer account is connected to the same seller account and the backup is available. For texts and images the service resets the fields concerned to the backed-up state, even if they have been changed otherwise in the meantime; for compliance attributes and the subcategory it only resets fields that still hold exactly the transferred value. An offer deleted under paragraph 3 point (f) can be recreated from the backup at the customer's request within 30 days of its deletion, as long as the customer account is connected to the same seller account and no offer is listed under the same SKU in that marketplace; the service transmits the backed-up details as of the time of deletion, including price and quantity, but not the safety attestation under the General Product Safety Regulation. Whether Amazon accepts the offer again is Amazon's decision. Transfers rejected by Amazon (they changed nothing), newly created offers (except under paragraph 3 point (e)), added prices and submitted A+ content cannot be undone in the service; the customer can change, remove or recreate them in Seller Central. The backup does not replace the customer's own data backup; how long it is kept is set out in the privacy policy.

(9) Credits. Connecting, synchronising, viewing, transferring prepared content (individually and together), adding the unit count, checking and setting the subcategory (paragraph 3 point (g)), undoing and restoring deleted offers (paragraph 8) are currently free of credits; the credits used for deleting are not refunded. Credits are used for creating new content, for creating offers in further marketplaces and new products, for adding the other compliance attributes (paragraph 3, point (b)) and for deleting offers (paragraph 3, point (f)); the amount is shown before the start or before approval. For orders with several items, the service reserves the maximum amount in advance and refunds the difference as soon as an item turns out cheaper or is skipped, cancelled or not created; failed generations are not charged (section 4(3)). The credits pay for the creation; if Amazon rejects or does not accept the transfer of a created version, the version is kept and no refund is made. When creating offers in further marketplaces and new products, only items that were created are charged, and when adding compliance attributes and deleting, only offers per marketplace whose change Amazon has accepted; the reserved credits for rejected, skipped or unclear items are refunded. When adding compliance attributes and deleting, the service processes at most as many items as the balance covers. Later decisions by Amazon (e.g. suppression or blocking of an offer) do not give rise to a refund. Otherwise section 4 applies.

(10) Liability. The provider is not liable for measures taken by Amazon (e.g. suppression or blocking of offers or of the seller account, ranking losses, loss of sales) to the extent that they are based on content approved by the customer, on decisions, disruptions or changes at Amazon, or on the customer's breach of Amazon policies or applicable law. Otherwise section 8 applies; liability for intent and gross negligence, for injury to life, body or health and for breach of material contractual obligations — such as transmitting a change that was not approved — remains unaffected.

(11) Disconnecting, revocation, suspension, discontinuation. The customer may disconnect at any time in the customer account and, independently of that, revoke the authorisation in Seller Central under the app / third-party permissions; disconnecting in the service ends the service's access, while the authorisation at Amazon continues until it is revoked there. On disconnection, items of running orders that have not yet been started or not yet been transmitted to Amazon are no longer carried out; the credits reserved for them are refunded. Creations already started run to completion and are charged under paragraph 9; their versions remain in “My listings”. Changes already transmitted remain in place at Amazon. The provider may temporarily suspend the connection in whole or for individual functions, disconnect it or discontinue it if Amazon restricts access or changes the interface, where necessary to avert security risks, or where there are indications of misuse or of a breach of paragraph 6; it will inform the customer in an appropriate manner. When the user relationship ends (section 9), the connection ends as well. Which data is deleted after disconnection or revocation is set out in the privacy policy.

(12) Independence from Amazon. The provider is a company independent of Amazon. Amazon is not a party to this agreement; the service was neither created, sponsored nor endorsed by Amazon. The relationship between the customer and Amazon is governed solely by the agreements between them. Amazon and Seller Central are trademarks of Amazon.com, Inc. or its affiliates.

Section 3 Registration and customer account

(1) A customer account is required for all paid functions of the service as well as for storing results, the toolbox (section 2(9)), the browser extension (section 2(10)) and the Amazon connection (section 2a). Without a customer account, the listing check is accessible to a limited extent (one free analysis per device), as are the freely accessible parts of the Listimo Academy (section 2(6)). Registration is free of charge; by registering, the customer agrees to these terms. The customer must keep their access credentials confidential and inform the provider without undue delay of any misuse. Only one customer account is permitted per customer; creating multiple or disposable accounts — in particular in order to receive free credits more than once — is prohibited and entitles the provider to block the accounts concerned and to withdraw the corresponding credits (section 4(5)).

(2) There is no entitlement to registration. The provider may block accounts in the event of breaches of these terms.

Section 4 Credits, prices and payment

(1) The service is used through a balance system (“credits”). The prices of the credit packs and the credit usage per action are shown before purchase and before each generation respectively. All prices are exclusive of statutory VAT.

(2) Payment is made through the payment service provider Stripe. The balance is credited after successful payment. In addition, certain credit packs can be purchased through the retailers Digistore24 (Digistore24 GmbH, Hildesheim, Germany) and ClickBank (Click Sales, Inc., Boise, Idaho, USA; prices in US dollars); for such a purchase the respective retailer is the customer's contracting party, and that retailer's conditions apply to ordering, payment, invoice or payment receipt as well as to returns and refunds. The credits are added to the Listimo account after the purchase is confirmed or the redemption code is redeemed; the use of the credits is governed by these terms. If such a purchase is refunded or the payment is charged back, the provider may reverse the credits granted for it.

(3) Purchased credits do not expire. Payment of credits in money is excluded. Failed generations are not charged.

(4) Optional automatic top-up: the customer can activate automatic top-up in their account. Where it is activated, the customer authorises the provider to charge the credit pack chosen by the customer to the payment method stored with the payment service provider whenever the balance falls below the threshold set by the customer. The card is only stored with the payment service provider with the customer's express consent. The customer can deactivate automatic top-up at any time in the customer account.

(5) Credits granted free of charge: credits granted free of charge (for example welcome credits, promotional credits or credits from the Listimo Academy) are granted voluntarily; there is no legal entitlement to them. They are granted only once per customer for each reason for granting them, cannot be paid out and are not transferable. The provider may withdraw credits granted free of charge where they were obtained by deception, by multiple or disposable accounts or by otherwise circumventing the conditions for granting them, and may change or discontinue such promotions at any time with effect for the future.

(6) Enterprise agreements: for customers with an individually agreed credit allowance (“enterprise”), the price per credit, the billing method (for example collective invoicing), the payment method and the payment term may be agreed in text form differently from paragraphs 1 and 2. Such agreements take precedence over these terms to that extent; in all other respects these terms apply unchanged, in particular paragraph 3 (no expiry, no payout).

(7) Conclusion of the contract when buying credits: the customer chooses a credit pack in the customer account and is forwarded to the payment page of the payment service provider Stripe. There the customer enters their payment and billing details and can check and correct them until submitting. By clicking the pay button the customer makes a binding offer; the contract is concluded as soon as the payment is confirmed. The contract language is German; the English version of these terms is a translation. The provider does not store the contract text separately for each customer: the terms in force can be accessed at any time at listimo.ai/agb.html and can be saved and printed, and invoices are available for download in the customer account. For purchases through a reseller, paragraph 2 applies.

Section 5 Right of withdrawal

(1) As the service is aimed exclusively at businesses (section 1(2)), there is no statutory right of withdrawal — by law that right is available only to consumers.

(2) As a purely precautionary measure: for digital content and digital services, any right of withdrawal expires where performance has begun with the customer's express consent before the withdrawal period has expired and the customer has confirmed their knowledge that the right of withdrawal thereby lapses.

(3) Independently of this, returns and refunds for purchases made through a retailer are governed by that retailer's conditions (section 4(2)). For purchases through ClickBank, ClickBank's own return policy applies.

Section 6 Customer obligations

(1) The customer warrants that they hold the necessary rights in the photos and details they upload and that these do not infringe any third-party rights (in particular copyright, trademark and personality rights).

(2) The customer checks the results on their own responsibility before using them — in particular for factual accuracy (for example product details, dimensions, materials) and for compliance with the Amazon policies applicable at the time. The customer alone is responsible for the use of the results, in particular in the customer's Amazon listing.

(3) Misuse of the service (for example creating unlawful or deceptive content or content infringing third-party rights) is prohibited.

Section 7 Rights of use in the results

The customer may use the results generated for them for their own business purposes without limitation in time or territory, in particular for product listings and marketing. The provider points out that, under the law as it currently stands, purely AI-generated content may not enjoy copyright protection and that exclusivity cannot be guaranteed.

Section 8 Availability and liability

(1) The provider endeavours to keep the service highly available but does not owe uninterrupted accessibility. Maintenance and further development may lead to temporary restrictions.

(2) The provider is liable without limitation for intent and gross negligence and for injury to life, body or health. In cases of simple negligence the provider is liable only for breach of material contractual obligations (cardinal obligations), limited to the damage typically foreseeable for this type of contract. Liability under the German Product Liability Act remains unaffected.

(3) The provider gives no warranty that the results meet the requirements of Amazon or other platforms or that they lead to any particular sales success.

Section 9 Term and termination

(1) The user relationship runs for an indefinite period and can be ended by the customer at any time by deleting their account. On deletion of the account, any remaining credits lapse without compensation; no refund or payout is made, not even pro rata, unless mandatory statutory provisions require otherwise. The customer is expressly informed of this lapse before deletion. Deleting the account also ends any existing Amazon connection (section 2a(11)).

(2) The provider may terminate the user relationship with four weeks' notice in text form or discontinue the service with the same notice. In that case the provider refunds to the customer, pro rata, the purchase price for credits acquired against payment that have not yet been used; credits granted free of charge (section 4(5)) are not refunded. The right of both parties to terminate for good cause, in particular for serious breaches of these terms, and blocking under section 3(2) remain unaffected.

Section 10 Final provisions

(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. Where a consumer redeems credits acquired through a reseller (section 1(2)), this choice of law only applies insofar as it does not deprive the consumer of the protection of mandatory provisions of the state in which they have their habitual residence.

(2) Where the customer is a merchant, the place of jurisdiction is the provider's registered office.

(3) Should individual provisions of these terms be invalid, the validity of the remaining provisions remains unaffected.

(4) Changes to these terms: the provider may change these terms with effect for the future where this is necessary because of new or changed functions, a change in the law or case law, or changed requirements of Amazon or of the service providers used, and does not unreasonably disadvantage the customer. The provider informs the customer of the changes in text form, for example by email, at least four weeks before they take effect. If the customer does not object within this period, the changed terms are deemed agreed; the provider points out the period, the right to object and this consequence separately in the notice. If the customer objects, the previous terms continue to apply; the provider may then terminate the user relationship under section 9(2). The provider does not change the main services or the prices of credits already acquired in this way.

Last updated: 31 October 2026 · English version added 16 September 2026

This English text is a translation provided for convenience. The contract is concluded on the basis of the German version at listimo.ai/agb.html; in case of any discrepancy, the German version prevails.